10 general skills or competencies (Job family competencies) for HR Operations Clerk I
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Cites examples of the techniques and approaches used to improve the data entry process.
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Level 2 Behaviors
(Light Experience)
Assists in coding and verifying materials and resources for data processing entry.
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Level 3 Behaviors
(Moderate Experience)
Leverages data collection tools to enter and update collected information.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to resolve escalated errors in data entry.
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Level 5 Behaviors
(Mastery)
Creates data entry protocols to monitor information consistency and integrity for positive business impacts.
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7 soft skills or competencies (core competencies) for HR Operations Clerk I
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Cites the importance and uses of each type of Office Support Tool.
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Level 2 Behaviors
(Light Experience)
Assists in installing desktop application software.
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Level 3 Behaviors
(Moderate Experience)
Identifies and resolves common software and usage problems.
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Level 4 Behaviors
(Extensive Experience)
Creates the implementation plan for planned software and platform changes.
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Level 5 Behaviors
(Mastery)
Coordinates with teams to determine the Office Tools they need to perform their jobs effectively.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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Summary of HR Operations Clerk I skills and competencies
There are 0 hard skills for HR Operations Clerk I.
10 general skills for HR Operations Clerk I, Computer Literacy, Data Entry, Benefit Programs, etc.
7 soft skills for HR Operations Clerk I, Office Support Tools, Attention to Detail, Confidentiality, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Clerk I, he or she needs to be proficient in Office Support Tools, be proficient in Attention to Detail, and be proficient in Confidentiality.